Refund policy

Once the customers submit the orders, refund and exchange are only accepted where the buyer had a valid, inevitable reason for withdrawing such as quality issue, wrong orders, or damaged products.

For return or exchange, customer MUST notify us of your return request within 7 days after received the products.

Please notice, refund and exchange are NOT acceptable due to the nature of the product(s); if the products have been opened or used; if the seals have been tempered.

Unless indicated otherwise, the product(s) must be returned to a notified address within 30 days upon return initiation.