About Shipping

Shipping Services

We offer EMS, DHL and FedEx for shipment.
*Shipping service cannot be specified.

DHL (Worldwide Express)

We offer DHL delivery service at a reasonable price up to 220 countries and regions.
DHL express is faster and conscientious relatively compare to EMS.
A large shipment can be handled whereas it cannot be sent by neither EMS nor International Package.

Delivery Areas

DHL ship products up to 220 countries.
* Depending on the products, there may be restrictions for some countries and regions.
* Additional fees may apply for certain countries and regions.

Estimated Delivery Time

Averagely, your shipment will arrive within 3 to 7 business days.
You are free to track your package on DHL webpage anytime:
http://dct.dhl.com/input.jsp?langId=en&originCCId=JP

* Our ZIP code is 6018318 and we are in Kyoto city.

Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend the shipping times.

Please contact us for tracking numbers if you don’t receive it.
You can also check the estimated delivery time with DHL.

 

EMS (International Express Mail Service)

We do also offer EMS mail quick delivery for posts up to 30kg over more than 120 countries and areas worldview.
Since products might be too big to ship by EMS, in case, please check the following link on package size and weight : http://www.post.japanpost.jp/int/ems/size/index_en.html

Delivery Areas

Generally, EMS provides service to various countries and regions, however, for some countries, EMS is limited to certain areas.

If you are not sure whether your place is included, please check with EMS Japan webpage in the following : http://www.post.japanpost.jp/int/ems/country/all_en.html
* Depending on the products, there may be restrictions for some countries and regions.
* Additional fees may apply for certain countries and regions.

Estimated Delivery Time

The average time required for EMS delivery to the designated destination country will take approximate 5 to 15 business days.
Other factors, such as national holidays, weekends, customs clearance, delayed payments and shipping fee confirmation, might extend the shipping times.
Please contact us for tracking numbers if you didn’t receive it from us.
You can also check the estimated delivery time with EMS